Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5
Our saleswoman, Michele Johns, found us the exact car we wanted at a very fair price without all the uncomfortable haggling. Just a few negotiations and we were on our way in a beautiful new car. Michele was so knowledgeable, patient and sweet. We have found ourselves a new dealership, Lexus of Ann Arbor and a new saleswoman, Michele Johns. The financial person was also very efficient and the manager was most accommodating. It was a very good experience all around.