Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5
Adrian is hands down the BEST!!!!! I was traveling from Florida to Illinois and my truck broke down, and was one nightmare after another. After 2 car places, I came to Ford Marietta, where I met Adrian. He was nothing but professional and had a heart of gold!! I was a nervous wreck, and he kept reassuring me he would take care of me, and everything will be ok !!!! My truck had to have a new alternator put in, Adrian worked with me on a price, because I was literally stranded in the middle of no where by myself. I didn't feel like another customer to him I felt like family, he wasn't going to let me go unless he knew my truck would get me back home or to my original destination!! After so much stress, and tears, and a major set back of 13 hours of driving up north, Adrian got me back on the road and I was finally calmed down and peacefull and faith in humanity was definently restored because of this man !!! I highly recommend Ford in Marietta for anything and everything !!! Hands down the best, and the manger even took time to talk to me for a bit just to get my mind off of what's going on.