Customer Service: 3
I had a problem with trustworthiness about the dealership.Hospitality was wonderful, I went there to get a new car and had everything settled on phone. Just had to visit, furnish documents and pick up a car. I did as required and afterword I was told that the banks are closed and they can not deliver car at that moment.Next day I asked them that I have changed my mind, still afterwards they ran my credit with about 3 to 4 different institutions without my permission. Moreover they can say anything to earn business and may not commit to that.Don't be surprised if you get a lot of difference in price for a same vehicle when dealing with different representatives.Overall had a very bad experience.Picked up a Toyota Highlander earlier this year from Memphis. The deal was very smooth and comfortable.
