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Customer Service: 1 Quality Of Work: 1 Friendliness: 2 Pricing: 1 Overall Experience: 1
"Will Not Negotiate!!!!!!"Marie Fisher, sweet sweet lady but really no say in the matter, Mike Freeman, GM is who I was speaking with, tried to play with money factors & residuals on various lease deals to his advantage, Military, 800+, 39 month 2017 Buick Envision Lease Deal, then he was off for 3 days and his 2nd in command G Vizcarra refused to return my phone calls, 6 in total, multiple emails, finally got G on phone 7th call and he wanted to retract on the deal Mike had already promised me. Then Doug Black, Buick Sales Manager wanted to do the same thing, really Doug???? Hey GUYS, Edmunds.com, a Buyers Best Friend, shows exactly what you paid to put the car on your lot, all applicable rebates, sales & lease formulas, Dealer HOLDBACK!!!!!!! Then Mike really wanted to slam me on our current lease vehicle, 2016 Buick Encore, $27K MSRP, 4500 miles, clean, outstanding beautiful condition, 6 months old his lease buyout offer was $16K, when Edmunds & KBB both valued it at $20.6K, Really Mike, LOL!!!!!! Bought Elsewhere last night, very happy with deal & did the Encore Lease buyback without Killing Us!!!!!!!!!
