Heated & Ventilated Front Sport Seats,17 inch x 7.5 inch 10-Spoke Aluminum Alloy Wheels,F Sport Nuluxe Seat Trim,Heated Front Power Bucket Seats,NuLuxe Seat Trim,Lexus Premium Audio System,4-Wheel Disc Brakes,Emergency communication system: Safety Co...
Overall Experience: 4
Took my 2010 Honda Fit to Express Lube for an oil & transmission change. A week later my car starting smoking in the back and there was oil splattered all over the back. I want to thank the Service Mgr., Peter Slota, for taking responsibility for the attendant not tightening the plug and causing my car to drain most of it's oil. They towed my car, gave me a loaner and committed to finding out what happened. On behalf of his dealer, he did the right thing, thoroughly checking the car for damage and guaranteeing that if there is a future problem they will take care to it. Thank you Mr. Slota and Balise for doing right by the customer. He was pleasant and professional.
