[!@@Additional Info@@!]Audio:6 SpeakersAudio:AM/FM Stereo CD/MP3 PlaybackAudio:AM/FM radioAudio:CD playerClimate Control:Air ConditioningClimate Control:Rear window defrosterConvenience:Power steeringConvenience:Power windowsConvenience:Remote keyles...
Customer Service: 5 Quality Of Work: 2 Friendliness: 4 Pricing: 4 Overall Experience: 3
Jennifer provided very good customer service, but my experience was somewhat disappointing. I was charged for a tire rotation which I requested, but the service tech did not rotate them. I knew the tires weren't rotated because I could see the plug from a recent flat repair. Obviously, I was frustrated! Jennifer and Matt (service manager) were very apologetic; they quickly worked our tire rotation the next day, and they offered a complimentary synth oil change. They seem to be sincere, good personnel. I'm not yet endorsing this dealer, but thanks to those two, I'm willing to give Chapman another try.
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