2026 Honda HRV AWD EXL CVT EX-L
Customer Service: 5 Quality Of Work: 4 Friendliness: 5 Pricing: 4 Overall Experience: 5
Lynnwood Honda is hands down my #1 choice of general maintenance for my 2007 Honda Civic. I've been to several garages in my area, including Klein Honda in Everett, and have been disappointed at every place. At other places, I always feel like they are charging me for things that I don't need, showing me things look bad when they don't, and not telling me critical things or not asking to upgrade me to a more expensive option.Lynnwood Honda is not like this. They always ask when something needs to be done first. They always advise me on critical things. They are professional and very good at what they do. I won't be taking my car anywhere else for maintenance. One thing I really like as well is that they have service professionals whose only job is to stay at their desks and interact with customers and relay information from the shop. That way the mechanics do what they do best - fix cars, the professionals do what they do best - interact with customers, and the whole operation is seamless and results in a good flow of information.If I had to fault Lynnwood Honda for anything, and I'm really trying here, it would be that sometimes they miss telling me about little details. Things like an extra charge for ordering a custom part, or asking me if I want to resurface my brake rotors when they were authorized by me to go and replace the brakes. In general though these things aren't critical, and I genuinely believe they make good decisions for the car to live out as long a life as possible. So I can't say they have made a mistake yet in maintaining my vehicle.I give Lynnwood Honda 5 stars.
