Customer Service: 4 Friendliness: 5 Overall Experience: 4
We first looked up the vehicles on truecar.com for pricing. Contacted the Hyundai Dealership Rep who replied to us and stated that when we arrived at the dealership to ask for her as she was the only person authorized to apply the savings. We did however she would not come to the dealership stating that she was busy doing something else. Embarrassed for insisting to meet this person as requested, we continued on with another person as listed below. If you want the credit for our presence and sale then be honest and say so, no big deal just good business. By the way Franco Morales was our Sales person and he was excellent and very informative. Helped us on our final choice of vehicle. Very knowledgeable on our choice. Great personality.
