Customer Service: 1 Quality Of Work: 1 Friendliness: 2 Pricing: 1 Overall Experience: 1
I traded in a mint condition $115k Audi S8 with 80k miles that had expired registration and $2500 in back fees, the track tires and wheels alone cost $8000. Book value was an easy $12,000, they said they would take care of that but could only "give" me $4500 because of that DMV expense "that they would be taking care of". So I needed the car for my wife's business so what the heck. They did not take care of the DMV fees and I am technically on the hook for them. I intend to take this to court as I can prove taking car of this was part of the deal, they had a dmv printout that showed the current liability at the time. Find another dealer, this one is low class. They also said it had a second key and didn't, refused to cover their cost of a new key fob.
