Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5
Took my Acadia in for service last week and because it needed to stay over night while parts came in the sales department asked me how I have enjoyed my Acadia, I mentioned that our family felt as thou we had out grew it. Next thing I know they loaned me a Suburban that I now call mine!! I love the room and comfort of the ride, my sales person Brandon Roedler was professional in the way he dealt with me and never seemed eager to just "make the sale" they allowed me to test drive the suburban just to make sure. I will have to say I did take the time to compare and even called a few dealers in Austin just to make sure I was getting a fair deal, to my surprise I didn't have to travel to find this bargain like I did last time I bought I drove all the way to Houston to make what I believed to be a fair deal!! I applaud their efforts and have to say the sales manager went out of his way to work with my needs and expectations & the financing was simple with a very good rate!!
