Valley Subaru of Longmont

4.7
Overall Rating
Customer Service: 4.7 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5 Quality Of Work: 4.6 Friendliness: 4.7 Pricing: 4.6 Overall Experience: 4.6


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Great Service Experience
5
JNeill on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Overall Experience: 5

I have always found the service experience at Valley Subaru to be professional and organized. Since I typically wait for my car I really like that the waiting area allows to to set up a mobile office and not miss any time away from work. My car was maintained well and Greg took time to explain everything that was done for the 12,000 mile service

Awesome experience buying my Subaru
5
John Toth on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I recently bought a Subaru Outback from Valley Subaru of Longmont. I was lucky enough to have Saber as my rep. He was extremely professional, on top of all the details, and very personable. Any pressure to buy was self generated and he made the experience easy, fast, and efficient. He knows his Subarus and effortlessly answered any and all questions I had. Throughout the process he stayed connected with me to ensure I was comfortable with what was happening next and truly made this the best car buying experience Ive had with any dealer!

Awesome buying experience
5
Happy Customer on 11/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

In the past when purchasing a car, from other dealers, because of sales pressure, the vehicle I ended up buying wasn't the car I originally wanted. I didn't experience any pressure from Jorge to pay for "add ons" which can jack up the price considerably. I wanted a basic Forester with automatic transmission, which he found in another location. He kept me informed about the estimated arrival of the car in the dealership, and the day after it arrived he met with me to finalize the sale. Jorge was easy to work with, answered all my questions, and even offered to bring my car manual to my house after I had accidentally left it at the dealership. I would recommend Jorge to anyone who is in the market for a car.

1st time Suburu buyer
5
R.P. on 11/19/2016
Customer Service: 5 Overall Experience: 5

I recently purchased my first Subaru and Jorge had a big influence on my buying decision. He answered all my questions, was extremely honest and found the exact car that I was looking for. Their inventory was excellent and I never got the high pressure sell feel. After having my new Outback for four weeks I am very pleased with my decision and have no regrets.I travel for my job and rent cars at the airports. I've driven many high end luxury sedans and SUVs. My Outback is equal or better than vehicles twice the price.

Best car-shopping experience to date!
5
KCahill on 11/11/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Everything about our experience at Valley Subaru was top-notch. It was our experience with Saber that ultimately brought us back to make our purchase, rather than going with another vehicle & dealership. We couldn't have been happier with the decision. Saber's thorough knowledge of the product was more than impressive. When combined with his friendly demeanor and attentiveness, it sealed the deal. We will be buying our next car from him, for sure, and recommend all of our friends. Thanks!

Excellent Sales Skills, Best car buying experience to date!
5
VT on 11/07/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Jorge was very knowledgeable, patient, & honest which is what I value most. This experience was nothing like I have had in the past with other dealerships. There were no lies & false promises, he helped me with everything he said he would. Thanks for having people like Jorge work for you Valley Subaru, because he made my experience buying my new car EXCELLENT!

2016 Subaru Crosstrek
5
jdfree on 11/06/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Our 2016 Crosstrek is our first Subaru purchase. We had done some research, so we knew what we were looking for. Saber and Jason at Valley Subaru were very informative and helpful with all of our questions, and we'd have to say it was a great experience through the entire process. Saber was very friendly and knowledgeable. We love our car, and would definitely refer Valley Subaru to our friends!

Purchase of new Forester
5
Kermit on 11/04/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had the pleasure of dealing with Kim Ventura. This is the 40th vehicle I have purchased so I have experienced many pressure sales tactics used by car sales personnel in the past. My experience with Kim was such a pleasant change from the old pressure cooker feeling when dealing with car dealerships. I got a quick response when requesting a price via the internet, and when going in to make the final deal I was pleasantly surprised to not have to also have to deal with anyone else. She was very professional and she had a great understanding of the vehicle. I would highly recommend her to anyone else who is in need of a car.

New 2016 Subaru Crosstrek Purchase
5
NedHead on 11/03/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We had a very good experience purchasing a new Crosstrek from Valley Subaru and with their salesman, Ryan Hall. We had identified the exact car we wanted and I had shopped it at several local Subaru dealers. VS gave us the best price, and Ryan was absolutely the most straightforward and pleasant salesperson I dealt with: no BS, just straight info and good attitude.

Kim was Great
5
Kenneth Silverberg on 11/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I knew the car that I was interested in and Kim helped me make my final decision. I bought a new Forester XT and Kim was very knowledgeable, friendly and professional when it came to taking care of making the sale. If I'm ever in the market for another Subaru, Kim will be my go to choice in helping me with that purchase! Thanks Kim and Valley Subaru for a great buying experience!

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