Best purchase experience, friendly sales guy, always follow up from the day I order till car delivered.
Robert Grass was great! I came in without an appointment and even though he was really busy he took the time to go over everything with me! I would highly recommend him and his team!
Love their customer service here! They are always so happy to help.
Loaners are readily given, but communication about car status, when to pick up, what work was actually done, or even where to wait when your car is being pulled up after service could be better
Fantastic - Lynn and Dominick made leasing my new car easy and a pleasure.There was a big inventory to chose from and the ability to test drive the carand have Dominick explain it to me was a pleasure. My entire family buys its cars from this dealership and Lynn is the reason why. They make a great team.
I initially bought a used 3 series, but decided it was not the vehicle for me and returned it. The staff was amazing and treated me the same as if I was buying an M5. I ended up buying a new 328i (which I love), and the entire staff was just great.
After shopping around w/ several dealers for the new hybrid 330e, I was happy to find Sergik at Valencia BMW. He was professional, courteous and customer-focused. As a woman, I particularly appreciated his lack of arrogance and his willingness to work with me. He also knew more about this new model than did some of the other dealerships I tried. This was my 2nd car from Valencia BMW and the experience was excellent both times, Ask for Sergik, you'll be glad. I am loving the car, too!
Roert Perez was efficient, friendly and went above and beyond . Glad he is our service manager.
Service Rep. Brain was awesome to work with. He went out of his way to make sure I was well taken care of !
Courteous and Prompt Service. Vehicle Washed. No Complaints!