Texan Buick GMC

3.5
Overall Rating
Customer Service: 3.5 Quality Of Work: 3.7 Friendliness: 3.8 Pricing: 3.7 Overall Experience: 3.4


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Queen Treatment
4.8
Tonie123 on 11/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Marvin treated me like a queen. It was an easy buying experience. Thank you Marvin for going the extra mile. In my book you win the 'Disney Customer Service Award'. I'm so excited about my Juke.

Great experience
5
Mike P. on 11/23/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I have bought more than a dozen vehicles over the years. This was the best experience I've ever had by far. My sales rep was a large part of that. Not that the other sales reps aren't fantastic, I'm sure they are. Derek was incredible. I highly recommend him. Great experience from start to finish.

Great service
5
Gdtrahan on 11/19/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Fast and they are so polite! Great place to do business. Friendly courteous and just plain nice folks. Go see Jacob Middleton and Anthony Jordan for your next car!

All around great experience
5
Lancegmc on 10/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I will highly recommend this dealership to anyone. My salesman Miles McCord went above and beyond to make sure I left there satisfied. I gave him a list of items that I wanted in a truck and came back with that plus more! Never tried selling me anything less. All salesman and management that I spoke with was extremely friendly and polite. Will definitely go back if I ever want another vehicle.

Awesome!
4.8
pepperann1 on 10/19/2016
Customer Service: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Thomas Mckinney had a great deal on a certified preowned Truck for me. Thomas is and always will be my salesman! He always works hard to give me the best deal he can.

New car purchase
5
Banker on 10/13/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

The salesman, Effrain, was very patient and helpful. I was very satisfied with his helpfulness. He took the time to explain the process and to review the options on the vehicle. After the sale, he called to follow up.

Great. Easy transaction.
3.8
4dogcrazy on 10/13/2016
Customer Service: 4 Quality Of Work: 4 Friendliness: 4 Pricing: 3 Overall Experience: 4

We are returning customers we have bought a vehicle here before we came back largely in part to the excellent service department specifically John Bishop in the service department who has always been so helpful to us having a good relationship with your service department is very important .

It was quick fast and easy
5
Bdavis on 10/12/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

It was quick fast and easy Miles gave us a great deal and he was very patient with us. I would recommend to anyone in the near future

Was very disappointed on Saturday morning 10-08-16
3.2
erroberson on 10/09/2016
Customer Service: 2 Quality Of Work: 5 Friendliness: 4 Pricing: 3 Overall Experience: 2

To: J Beaver Service Dept. I got up early Saturday morning like I always do when taking my 2008 in for service because of my work schedule. I sit in line for 45 minutes to find out I needed to leave it, because I needed an appointment to get my AC checked, it is not cooling like I think it should. Only 75 more miles left on warranty. I receive mailings in the mail all the time, and emails too, but I was not notfied of the service department changes. Now I have to come back. My weekend was altered just to get that taken care of. I feel better after church today but was upset a bit on yesterday. Ernest Roberson 713-302-7926 2008 GMC Sierra

Absolutely fabulous!
5
Vmac on 10/06/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Larry was such a great salesman. He was extremely knowledgeable about the vehicles. He was very friendly and accommodating. I bought 2 cars from him in 2 weeks, and would definitely do it again. He made my car shopping experience very painless. Thank you so much, Larry!

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