Spangler Subaru

4.4
Overall Rating
Customer Service: 4.3 Buying Process: 4.6 Quality Of Repair: 5 Overall Facilities: 4.8 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5


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Never had a car sales experience like this! GREAT!!!
5
butcjpase on 11/24/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Spangler gave us the BEST DEAL, Mark took time to explain all the details of our Forester inside and out. We were treated like royalty. Everyone there was so very kind and they continue to make sure we are satisfied long after the sale is over. This is a WOW dealership!

Great dealership!
5
Mary himlin on 11/16/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

We just bought our second Subaru from SPANGLER Subaru and can't say enough good things about our salesman, Mark Neeson and the entire team. I had to get a replacement tire put on and Tom and everyone in service was as helpful at sales staff.

Spangler Subaru/Great New Car Buying Experience
5
Jack on 07/05/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Salesman Mark Neeson was perfect. Easy going, relaxed but very helpful .

Good used vehicle purchase experience
5
HappyShopper on 05/21/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I had a very pleasant used car purchasing experience with Spangler Subaru. The sales people were relaxed, not to mean they were unprofessional, but that they were calm and friendly without being pushy. I came away feeling like I'd found just what I wanted at a fair price, with none of the stressful haggling experience, and I didn't have to wonder if I'd been taken advantage of.

Easy car purchase!
5
Shelley Peruso on 05/11/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My son was in the market for a new car as his older model car was beginning to "nickel and dime" us to death. Subarus were recommended to us as a very reliable choice by a friend of the family who also highly recommended Spangler Subaru in particular due to her long association with them for multiple car purchases over the years.So we began our research. Wanting to make the purchase in a relatively short time-frame, we shopped online first, checked ratings on the used cars that were available at the time. We made an appointment with a sales rep who greeted us warmly despite the fact that we were a few minutes late. He was very patient with our questions. the entire staff treated us very well, offering us something to drink and a comfortable place to talk privately as we made our decision.We received a great price on the car and a fair price for our trade-in as well. they took the initiative to contact our insurance agent with the new car information and spent alot of time introducing my son to all the bells and whistles inside the car. Overall, it was a very pleasant experience and not stressful at all. I would definitely consider Spangler Subaru as my first choice for my next car.

not real sure
2
W.H.T on 07/19/2015
Customer Service: 1 Buying Process: 2 Overall Facilities: 3

I love my new Subaru forester. I'm not sure within 1 hour of getting my new Subaru. my cell phones turned off. went to phone store and found out that my service was changed to the newest iPhone out there. now I'm not saying this salesman had anything to do with it. since that was the last place to get all my personal info and it happened 1 hour after I left with my car and since the service for the phone was switched in a town not far from Johnstown. not in Texas or Utah right in PA. I do love the new Subaru.

Great Place
5
Tim on 10/14/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I have purchased 2 new and 1 used Subaru from Spangler, and get most maintenance done there. They have always been great to deal with, very fair, no high pressure, and just all around great.

Take your service elsewhere
1
Indiana Customer on 08/18/2014
Customer Service: 1

I called to inquire about installation of a remote starter in my new Forester. I was connected to service department and after asking a few questions to better understand the cost and options, I was told that I was wasting his time. I was calling different Subaru dealerships to see who could give me the best deal. After being treated like that, I'd never go to this dealership for service or a purchase.

Excellent Dealer
5
HLTComet on 05/15/2012
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I have had many dealings at Spangler Subaru . Great deals and friendly service.

Spangler subaru
5
Imprezza on 11/14/2011
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I had a great experience buying my car from Spangler Subaru. They were professional, informative, and very helpful for buying a car that was just right for me.

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