Ritchey Automotive

4.7
Overall Rating
Customer Service: 4.6 Buying Process: 4.4 Quality Of Repair: 4.5 Overall Facilities: 4.9


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Satisfied
5
Lisa "Mississippi New Owner" on 08/02/2016
Customer Service: 5 Buying Process: 5

Service is excellent, price was right; love my car but have a few question I'm sure can and will be answered.

Great service
5
Guy on 07/10/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Nothing but praise for Audi Jackson. From the purchase to my first visit for service.

Great experience
5
Angela Conn on 01/22/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Great service, clean dealership, polite and helpful employees

Great service
5
Lea Bell on 01/13/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Great service! Great employees! Very friendly environment!

Excellent service
5
Joyce Sprouse on 01/08/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Ben was the person that I spoke with on 1/4/16 when I bought my car in for service. He was very polite and helpful. He explained the service that was going to be performed and gave me the estimated time it would take to get the job finished. He kept me informed on the progress of the service, I would return to this ddealership in the future. Thank you Ben for the professional manner in which you handled the repairs on my vehicle.

Much Improved
5
Jarrett Caraway on 12/30/2015
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Mike and Ben were very helpful, provided a quick solution during my breakdown, kept me up to date and provided great service

Doctor
5
Archie R. Smith on 12/01/2015
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

This dealership far exceeded my expectations. I had my first oil change on my Audi that I purchased from another dealership. The process was a very good experience. No waiting when I called for an appointment they me a time to come in and serviced my car right away.

Great service
5
JJM on 11/23/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

The service department is very easy to work with. Ben is amazing!

"AWESOME" Service!
5
"VW fan" Davis on 11/02/2015
Customer Service: 5 Overall Facilities: 5

I was searching for a new car, and I was fortunate to have Ms. Caroline Snow as my Sales Consultant. She was AWESOME, knowledgeable, and patient with me. I will never forget my car buying experience at Ritchey Automotive. I haven't made up my mind yet, but she gave me something to think about. AWESOME!! Kudos Ms. Caroline Snow!

Good service
4
Jay Milam on 08/07/2015
Customer Service: 4 Quality Of Repair: 4 Overall Facilities: 4

I had a good experience. Customer service was great and clean facilities...

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