Randy Wise Auto Mall

4.9
Overall Rating
Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 5 Overall Facilities: 4.8 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.8 Overall Experience: 4.9


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Outstanding service!
5
Scott Lamp on 12/01/2016
Overall Experience: 5

I met Jim Jhonson many years ago, he handled all of my marketing needs for my remodeling company and did an outstanding job. Since then he started a new chapter in selling cars and trucks, so when I was in the need of a new work truck to add to our fleet I knew just who to call. Jim knew exactly what I was looking for and he found exactly what I needed in less than a week! Not only that it was several thousands under what i gave him for a budget. Our new to us Ford makes a great carpenters truck. I spent less than 15 minutes in the dealership finalizing the deal. Randy Wise gets 5 star from me and Jim as well, do not hesitate dealing with him!Scott at SBC., Inc.

Great
5
John Downey on 12/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Jim was so very helpful in finding just what I wanted i found the staff very helpful I have been telling all my friends and family

Amazingly easygoing low presure!
5
Sharayah Thornton on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I am blown away i have never felt less pressure buying anything! Jim Johnson is the man to see. He cares sooo much about you personally and your budget! Big heart.. no lies. If you hate high pressure sales..please please pleassssseeeee go see Jim at Randy Wise!!

Superior Customer Service!
5
twilliams24 on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We went in to look at some cars and test drive, but we didn't really have an intention on buying yet. Jim Johnson, the salesman we worked with was hands down the best salemans we've ever encountered! We will be buying our next car from him!

Understanding, Attention to our needs.
5
Buick 09 on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Jim, thank you for all your efforts in helping us purchase are Buick. The process was one we won't forget. Thank you for your dedication in helping us reach our car needs for our family.

Relatively quick and easy
4.8
Justin L. on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 4

Everyone was friendly and helpful when it came to choosing a car. Very thorough with paperwork and straightforward about the process. Would recommend to a friend

Excellent experience!
5
Jill Cesarz on 11/29/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I've been to many dealerships and this was my favorite experience so far. Everything from service to finance, management, customer service and my favorite yet, my salesman. Jim was very understanding of what I needed. He made the experience fun for me. I would travel many miles to work with him again in the future. Thanks Jim!

Why Jim Johnson is the greatest car dealer of all time...
5
Hollie Whitby on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I wasn't quite in the market...I didn't NEED a new vehicle, so really I was sort of browsing for a good deal. I had been looking at private sellers for months when a friend gave Jim my information. Being a little skeptical about the decency of salesmen, I was certain that he couldn't beat any of my craigslist deals. I dragged this man through the mud for over a month before I agreed to even meet him. Jim worked his butt off. He earned my respect with his honesty and dedication. We run across subpar people so often that when you find someone willing and passionate, you appreciate them so much more. This is how I feel about Jim as a dealer AND a person. He helped me. He worked hard for my business. He made me feel welcomed and important. I became his priority and for that I support him in what he does. I had visited a few other dealers before Jim, but he was the one who found me the right vehicle at the right price. He was the most honest and the most caring. And he is the one that I recommend to anyone.

Great service...beyond what I expected
5
Melissa M Richardson on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Jim Johnson went above and beyond what I expected in terms of service. When his location couldn't give me what I wanted, he worked with the Chevy dealership, drove me there and sat with me until my new lease was finalized. We didn't get back to his dealership until well after his shift had ended but he didn't complain one bit. I would highly recommend Jim Johnson at Randy Wise to anyone of my friends. He makes working with a car salesman an enjoyable experience

Leasing a car
5
vtuddie24 on 11/18/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Never in my life thought I would lease a car but for me it is the way to go after doing it for the first time three years ago. That lease was done in New London,Ct but being I live here now I came to Randy Wise so glad I did. Decided to turn my car in early and they were so helpful without costing me anything. Very satisfied with the service. Working with Tae Manns was such a pleasure.

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