Premier Chevrolet Buick GMC
Went there to get a new power steering cooler installed. Was not told that they do their work based on a labor guide chart. They took 45 minutes to replace the cooler and then charged me the "standard time for the repair" of 3 hours (was only at the dealer for 2 hours total). At $100 an hour that is a lot of money for time not spent on my repair. Took 6 calls to the service manager, Mike Swain, to be able to speak to him, and when I questioned the amount of hours charged he explained the guide chart they go by but offered to refund part of my bill for a diagnostic run on a faulty tire pressure sensor I told them was faulty. That was $50, but at least it was something. Two months later no refund on the bogus diagnostic. Bottom line, I will never return to have these CROOKS do any work on my vehicle. BE AWARE, IF THEIR GUIDE SAYS 6 HOURS FOR A REPAIR AND THEY TAKE 1 THEY CHARGE YOU FOR THE 6 BUT JUSTIFY IT BY SAYING THAT IF THE CHART SAYS 2 AND IT TAKES 7 THEY ONLY CHARGE YOU FOR 2. THAT NEVER HAPPENS BUT THEY R0UTINELY FINISH EARLY CHARGING YOU FOR WORK THEY DID NOT DO!!!!!!
Everyone at Premier has been AWESOME!! We have purchased our last 3 vehicles from them and plan to purchase our future ones from Premier also..
Premier did a great job. Jonathan and Chris treated us great. Huge selection and very patient and attentive staff. A truly great experience.
I had a blast buying a car foR the first time ever. I have been bragging to all my friends that I got the car of my dreams and was treated so well. Other dealerships were not nearly as attentive nor did they work as hard as these guys to make the sale. I have bought 6 new vehicles in my life and now I'll never go anywhere else. Premier is it for me. Johnathan Pajack spent more time making sure I was totally satisfied than any car dealership manager I have ever done business with. These guys do it right.
Love my Sierra we got from premier. The Dealership is incredibly friendly and really goes the extra mile to make a deal. The sales mAnagers were great to work with and I would recommend to anyone I know.
Excellent experience from start to finish. Robert and Jonathan took excellent care of us. They did apply a pressure at the end but we are completely satisfied with the truck.
I dealt with Kenny Hammond as the salesman on a new Chevy Colorado, he made the purchasing of the truck a very low pressure sales, answered questions with good answers and made it a pleasant time. Everett in Finance was also very good at explaining things and making the process painless
The buying experience that I had receive was top notch and flat out professional. Tyler and Kenny were both very helpful, knowledgeable, and accommodating on every aspect. I would highly recommend anyone to their services.
After dealing with two other Chevy dealers for many weeks in our area I found that Premeire had the exact truck we wanted, so I called (exhausted) and told the salesman on the line what I wanted, with tall of the details and told him I was tired of dealing with lazy salesmen, and others that didn't seem to know anything about the incentives, nor had the drive to look into them and get back to us in a timely manner. He took my details, and called me back and we closed the deal over the phone in one hour. Nicest Salerno and dealership I've EVER dealt with. Would recommend to everyone.... We will DEFINTELY purchase from them when we are looking again. Our sales rep's name was LEE .
Chris and Everett were great in helping me get the truck I wanted! Great service and professionalism!
