Portsmouth Chevrolet

4.5
Overall Rating
Customer Service: 4.5 Buying Process: 4.8 Quality Of Repair: 5 Overall Facilities: 4.9 Quality Of Work: 4.1 Friendliness: 4.1 Pricing: 4.2 Overall Experience: 3.8


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new customer
5
Chuck on 10/05/2016
Customer Service: 5 Quality Of Repair: 5

We just returned to Portsmouth after many years on the west coast. Your service department did a great job of diagnosing and repairing my Chevy Cruze. The staff was very helpful and friendly. I'm very relieved that I will have a reliable and customer oriented service department for my Chevy.

JIM at Portsmouth Chevrolet
4.7
Nick Adams on 10/05/2016
Customer Service: 5 Buying Process: 4 Overall Facilities: 5

Thanks very much Jim. You've made my car buying experience possible and pleasurable. Thanks for listening to my lady, when I wouldn't. We love our new Camaro. Keep up the great work!

Car buyer
5
Scott Armacost on 09/27/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Jim at Portsmouth Chevy offers excellent knowledge of inventory with a no pressure no hassles approach. It makes no difference if you buy a 5k or 75k car or truck. You are treated the same. I highly recommend dealership and ask for Jim for great and friendly service.

Great dealership
5
Ltzchevy1988 on 08/15/2016
Overall Experience: 5

Just bought my new Silverado from Jon Farhadian and I could not be happier!! Jon mad the whole experience super easy. He was very informative and thorough and awnsered all of my questions immediately I wold highly recommend him to anyone looking for a new vehicle!!

Great Experience All Around
5
atoup on 07/07/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I purchased a 2013 Toyota Highlander here. I was a little skeptical since it was my first time purchasing a Toyota outside of a Toyota dealer and I am woman. The sales person was excellent and treated me with respect and professionalism. I had my financing already in place with my own bank and the finance team was able to communicate with them quickly and easily. The vehicle had a chip in the windshield which they replaced at no cost to me and scheduled the repair at a convenient time for me. Overall I was impressed with the customer service and their ability to get me in my new vehicle quickly and efficiently. I would highly recommend this dealership and I will do business with them again!

Portsmouth Chevy great. Chevy, not so much
4
Lynda on 05/19/2016
Customer Service: 4 Buying Process: 4 Quality Of Repair: 4 Overall Facilities: 4

Portsmouth Chevy was very nice and very thorough. Ended by telling me that I have, once again, been cheated by Chevy. This will be the last Chevy I will ever buy, in spite of Portsmouth Chevy being very nice. I hate the car and would like to get rid of it.

Amazing sales and service!
5
Rachel Small on 03/28/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Pete and Brandon, and Jon go out of their way to be kind, communicative, and helpful. As long at they are there, I will own a Chevy.

They lied to me
1
MatthewF on 03/01/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Overall Experience: 1

They lied, plain and simple I bought a used Suburban and when I got home it was leaking brake fluid. (Great inspection huh?) I called the sales manager Chris (who up until this point was absolutely fantastic) and he said I have 2 choices: Drive 2 hours to have us fix it or since you live so far away get it fixed and we will take care of the bill. So I brought it to a Chevy dealership near me. The price to fix $737, and I sent over the bill. That was close to 4 months ago, since then nothing. Now the story that Chris told GM was: Get a quote and we will see what we can do. NO CHRIS, that's not what you told me. Read more reviews on yelp and you still start to see a theme. All I want is the money you promised me. Chris contends that the bill was too much. So basically what they are saying is: the CHEVROLET dealership I brought it to took me for a ride and they should not have to pay for it. Up next: The attorney general for the state of New Hampshire. Don't shop here.

Shout Out to the Sales Team!!!
5
ginahuff951 on 01/11/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Want to give a shout out to the sales team! Eric picked up his truck tonight. Parked out front and ready to go! It looked amazing and the paper work only took a few minutes. Great experience...THANK YOU!!!! Gina Huff and Eric Bessette

totally impressed they went above and beyond
5
caseyandsteve on 11/17/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Portsmouth chevrolet was great and our sales person Mike Mahoney was great he was very professional and easy to talk to he never made us feel pressured and was very helpful throughout the whole process even when there was a point that they had to locate the actual vehicle everytime mike told me he would keep me updated he did he called everytime he said he would he never left me not knowing what was going on!!! the dealership was completely accomodating to my schedule and clean and a great atmosphere! when we went in to get our new car they made us feel very good about our purchase i will deff being going back when its time to buy again

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