McCarthy Autoworld

4.7
Overall Rating
Customer Service: 4.7 Buying Process: 4.9 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 3.9 Friendliness: 3.8 Pricing: 4 Overall Experience: 3.6


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used cars
2.7
frustrated shopper on 10/29/2016
Customer Service: 2 Buying Process: 3 Overall Facilities: 3

I bought a vehicle and 1 week and 3 days later the car broke down. The salesman I bought it from is giving me a run around. It sounds like they do not want to fix it. The salesman says it is one thing and my mechanic says another.

No Better Place to Buy a Truck
5
Michael Buck on 08/18/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Purchased a new Yukon XL from McCarthy Coon Rapids. Neal Hatting and the rest of the team at McCarthy were fantastic to work with; top notch dealership! Everything was first class with no hassles. Would recommend this dealership above any other inthe Metro.

McCarthy Auto World
5
gmcacadia on 08/16/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We have worked with them before. Sally is wonderful to work with. Got us what we wanted in about 3 days. Carmen was a pleasure to work with.

Buying at McCarthy auto world.
5
LowellBurris on 08/05/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I happened by the Mc Carthy dealership, just to cruse thru to see what they had in their inventory.I had been looking for a Ford Edge, or a Lincoln MKX. A new 2016 GMC Terrain caught my eye, so I stopped to look at it, and BOOMER (a car salesman) came out to greet me we talked awhile, and I decided to take the Terrain for a test ride. After the ride I asked to have my Edge appraised.When the results came back, they were giving me almost $1000 more than what the trade in price I found on the computer. I did some dealing on the Terrain, and got the price down to where I was satisified, and I drove home in a brand new GMC Terrian.The salesman (Boomer) was great to deal with, as with the closer, And everyone else.I am very happy with McCarthy auto world. Thank you; Lowell

Superior service!!
5
HeatherA on 08/04/2016
Customer Service: 5 Buying Process: 5

I was extremely impressed with the level of service I received at McCarthy Auto World! After seeing a Yukon online I wanted to make sure it was still there and received a quick response from John saying it was still available. I went in a few days later to go look at it and John was extremely helpful with absolutely everything! I test drove it and knew right away I wanted that car. John helped get a few things fixed so I could drive it home! Thank you so much John! I had been to a different dealer a few weeks prior and the service doesn't even compare (the sales guy tried to let me buy a car that was already being sold) and I really appreciated the fact that I didn't feel pressured to make a purchase right away. I tell everyone to go to McCarthy when they ask where I got it. I love my Yukon, thank you!

Very satisfied customer
5
Radas on 07/14/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

This is my third vehicle purchased Boomer listens to what I am looking and we discuss the planned uses and locate the best vehicle that meets my needs. I have my vehicle servised at my dealer because they take care of me and prevent any problemsNo problems and good service make for a happy customer

Awsome
5
Gasman1 on 06/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Mel and Carmon made the truck buying experience seamless and fun. Mel is the reason I returned to purchase my second vehicle from your dealership.

Great Experience
5
H. Forse on 06/18/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Great buying experience! Marty was a great salesman and was very personable!

Excellent service!
5
KevinR on 06/07/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We went to many dealerships searching for new and used, this was by far the best. Friendly, helpful, no pressure, and everyone we met was well educated on the GMC Yukon we ultimately purchased. I would highly recommend them to anyone.

Great experience! Sally is a Great Sales gal!
5
Kate on 05/31/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I went in to see one car and I came out leasing different car! Sally was our sales rep. and she was great, answered all my questions so I could understand easily. It didn't take all night to get my new ride.Best experience dealing with a car dealership I ever had!

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