Madison Honda

4.8
Overall Rating
Customer Service: 4.8 Buying Process: 4.1 Quality Of Repair: 3.7 Overall Facilities: 4.4 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.6 Overall Experience: 4.8


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Automobile Sales / Mike Leneghan
5
One Design Sailboat Racer on 11/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Mike Leneghan is an excellent patient salesman. He is a professional individual that provided all information required. He clearly explained the Honda before, during and after the test drive. I bought the car and he closed the deal promptly.

Highly recommend!
4.8
jraneri on 11/15/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

After having my car totaled from an accident, I was NOT looking forward to having to purchase a new vehicle. A friend recommended Rich Giordano, and I am SO happy that I used him to help me purchase my new car. From the start, he was patient, knowledgable and extremely kind. Richs' years of experience in the industry truly showed. As a first time car buyer, he made the process extremely easy, and made me feel very comfortable with my new (big) car purchase! I highly recommend Rich Giordano if you are looking to buy a Honda at Madison Honda dealership.

Highly recommend
5
Festo on 11/08/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Before I purchased my car, I contacted different dealers within my area because I hated going in person because I've always felt that car dealersips dont let you walk away without ripping you off! I sent different emails out and the only one that stood out to me was Madison Honda. Why? because I didnt feel that they were hiding something from me. They were transparent with their pricing and clearly, they gave me the best deal compared to the other dealers I've reached out to. From the internet sales agent Miosotty to the sales manager, Garrett, to Jose in finance - they have all exceeded my expectations in terms of customer service. Garrett always returned my numerous phone calls and patiently answered my questions. Miosotty was very quick to respond to my emails with price inquiry. Jose diligently answered all our questions eventhough it was already late at night. They were all very professional and dedicated. I walked out of that dealership with a change of heart and outlook/perception on dealers overall because of my pleasant experience. I would recommend them to my family or to anyone who is looking to purchase a car in a heartbeat.

Retraction of my previous review.
5
Liny on 11/04/2016
Customer Service: 5 Quality Of Work: 5 Pricing: 5 Overall Experience: 5

My experience today was a pleasant one. I had a few questions about my purchase on my honda accord and the Sales Manager Jay and the Finance Manager Ms. Walters walked me through all my concerns with patience and understanding. They were so helpful and showed much interest in making me feel at ease and explained everything in detail. I was a happy customer when I left that I would return in the future to purchase another vehicle from Madison Honda!

Quick, Easy and Painless
5
Jimbo on 11/01/2016
Overall Experience: 5

Rich was very knowledgeable and honest. No run around, no hidden fees everything is what they say it is. Great experience, would visit Madison Honda again!

Stay Away
1
Liny on 10/27/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1

I would like to retract my first review of this Dealership which I recommended to buy a vehicle. As a first time customer I noticed that I was not treated fairly as I thought. It did take a little time to look over my paper work and discovered that I lost way to much money. Please do your home work first before coming to this dealership. I am sorry to say that I would never go back to buy another vehicle.

Best car buying experience
5
L C on 10/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Tim Gorzelnik helped us with our Odyssey purchase, and we couldn't be happier! Tim was patience, knowledgeable and personable. The buying experience at Madison Honda was so pleasant that we highly recommend Madison Honda and Tim Gorzelnik.

bought certified 2013 honda fit
5
tc on 10/20/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

i have bought many cars in my day and i hands down had a great experience at madison honda. salseman paul fuchs was excellent. he was helpful and knowledgeable and very pleasant to deal with. he even came in on his day off when i had to pick the car up. working retail myself i can really appreciate that with limited days off to begin with

Superb buying experiance!
5
the_garz on 10/14/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I can honestly say that my experience financing a vehicle at Madison Honda, was pleasant and a breeze. Our sales agent Paul F. was knowledgeable, polite, funny, and a impressive negotiator. Greeted us at the door, showed us all the fun features of a car and offered us a test drive. We came to a deal in under 30 minutes. Paul, wanted and valued our business which is what you'd hope to expect when walking into a dealership and come to a quick and speedy price negotiation. Financing office is persistent enough to be adequately doing their job, without being overly pushy and was also a quick process. During that time, the car was being detailed to a show-room finish. Once detailed, Paul setup the navigation for our next destination (home), programmed our phone, and proceeded to show us some more tricks to personalize the car as everything was being finalized in the office. Afterwards, he took a few snapshots of us with the vehicle and handed us a goody bag from Madison Honda and told us to give him a call with anything we may need. All-in-all, we had a great buying experience and fun time purchasing our car from this dealership. The whole process was a little under 3 hours. I'd recommend Paul F. to anyone who was interested in purchasing a vehicle from Madison Honda.Gary & Regina,2017 Honda Civic Hatchback EX-L w/ Navi (Space Gray Pearl)

Rich Giordano
5
Stem47 on 10/14/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

As an owner of my business for almost 22years I have used Madison Honda for amost all of my vans. Buying a vehicle is almost never easy but my experience yesterday,October 12,2016 was unparalleled! My last experience in 2014 was a nightmare with the salesman given to me and I learned a lot about how not to buy a car. This time I had a recommendation and that truly paid off in an unbelievable positive experience. Rich was professional, knowledgeable and easy to work with. I told him exactly what I wanted and the rest was simple. I was treated the way a loyal customer should be treated. I would give Rich the highest possible review as I was stunned at how easy and affordable he made the entire process. I have always been pleased with the service department and their ease of scheduling afforded to me as a businesswoman and customer. Yesterday's experience was outstanding in all respects and the praise goes entirely to Rich Giordano. A great big "Thank you" Rich! It was a pleasure meeting you and working with you! Phyllis Flemming

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