Lexus of Woodland Hills
Edwin was absolutely WONDERFUL! He possess in depth product knowledge and is very personable. We originally went to Keyes Lexus Van Nuys and had a horrible experience and we are so happy that we decided to go to Woodland Hills to complete the purchase of our 2 cars. Richard was also great. He gave us a fair price for our trade in cars and provided us the best price on the new cars. These two men, Edwin and Richard, are a huge asset to your company and they are the sole reason why we proceeded with our purchase at Woodland Hills Lexus. A+ customer service, A+ product knowledge, and A+ management. They made what is usually a stressful decision, a pleasant experience! Thank You!
I give Lexus of Woodland 5 stars, most particularly because of the excellent attention I received from Elideth Carbajal. No pressure sales person, very accommodating, very patient. She went above and beyond what I would have ever expected. She helped me negotiate for the best deal possible. If you ever have to go to Lexus of Woodland Hills, ask for Elideth Carbajal and tell her Emmanuel sent ya! You'll be in the best hands!!!
After a frustrating and unpleasant experience with another Lexus dealership in the Valley, we phoned the Woodland Hills dealership with a very specific question about the car we wanted to buy and were given a straight answer -there were several on site so we went over to see them. Mr Adel Atashzai worked patiently with us through the process without any sense of pressure. The showroom is light and airy and a nice place to spend some time deciding which of the lovely vehicles to commit to, When the time for the contract signing came, it was still all professional and efficient. We requested photos with the car and it's red bow, and I think they would have done that for us anyway. We recommend this dealership highly.
We had an appointment with Mr. Adam on December 9th 2015 to look into a new Lexus 2016. We were offered services which way beyond our expectations. The GM Mr. Adam and his crew were very polite and everything was in proper order. The explanation and options given by Mr. Adam made us decide on the spot, as a sign of our satisfaction.The process was not lengthy and towards mid evening, despite the fact that we arrive around 7 p.m., we drove home our dream car.Mr. Adam and his crew are highly commendable and I cannot stop talking about the services to our friends and co-workers.Keep up the good workEdmer Esteban - New Rx 350 2016 happy customer.
Great help, sales man Angel was such an amazing helper during my search. Have gave me all the information I needed to know about the IS 250. Aside from the grate help Angel offered me, the dealership is beautiful! I totally recommend this dealership to anyone searching for a vehicle.
Best car buying experience I've ever had, started with looking at the web site and responding to a chat box with Edwin O. Edwin said he had the keys in his hand, I told him we'd be there in ten minutes. We parked on the street at a meter, Edwin took my keys and moved our car for us. Answered all our questions, this was not a new car it was a used car but he treated us like family. Tamer was just as nice and gave us extra info to help us make best choices. It started raining so they put the new car inside with a full tank. Best gift for my wife ever. Thanks everyone at Woodland Hills Lexus...My wife is so very happy and blessed!Toyota Camry 2011, Looks brand new
My husband and I had an incredible experience at Lexus Woodland Hills! Many thanks to Angel Gonzalez, Edwin Orozco, and Richard Dulay for your outstanding customer service! They really go out of their way to make you happy! They are genuine and not the typical pushy sales people! Go see them! You will thank me!
I had a good experience shopping my car at woodland hills dealership is a pleasant when you are not being pushed into making a decision now my dream come true because they make possible to drive my new Lexus I appreciate Eli's who was very helpful and professional sales person thank you . Eli's
2 weeks, 9 dealers and two dozen cars later, I stumbled upon the best deal and Lexus dealer in southern CA. I started my search in San Diego, where I live, only to find the prices more competitive and inventory more robust in the LA area. I was scheduled to be in LA this past weekend for an event and decided to stay one more day to look at a car that I thought was priced right and after all my research I knew I would buy it if I liked driving it. Upon arriving, however, I realized I had been given wrong info and was told the car had navi but it did not and that it had Mark-Levinson sound. I was skeptical, even thought the car was really nice and I even made an offer but it was declined. After those games were over and I fielded about a 1/2 dozen more calls from other dealers then I was ready to head home without a car. That's when my phone buzzed with an update from the Cars.com app and it told me I was less than a mile away from Lexus of Woodland Hills and they had a really nice car in my price range! I called and spoke to the greatest salesperson ever, Sabrina Figueroa who immediately cleared up all of my confusion about navigation, Mark Levinson sound, certified pre-owned and other info I could not get from the many others by asking a straight question. I arrived within 10 minutes and the car was already pulled up front for me and it was spectacular! Chrome wheels, navi and certified, all at the best price! Sabrina and her crew were great to work with, I had a good time and drove home with my new car, and absolutely love it! No games, no price negotiating necessary, just got the best car at the best price, period.
Ms Kami Steppes ( Service Conciege ) and Mr Brad Steinberg ( service Consultant )Customer Service Is Excellent and Personable. They made my visit very enjoyable. Thanks Guys!
