Larry H. Miller Chrysler Jeep Dodge RAM Albuquerque

4.6
Overall Rating
Customer Service: 4.7 Buying Process: 4.7 Quality Of Repair: 4.8 Overall Facilities: 4.9 Quality Of Work: 4.5 Friendliness: 4.7 Pricing: 4.4 Overall Experience: 4.5


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2012 Jeep Saraha
5
Elias and Trina Vigil on 11/14/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Howard understands customer service. Even though we bought our jeep 4 years ago their service is impeccable.

Customer
5
Bobbi Sutton on 11/14/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Excellent service. Tim is always friendly and makes sure that the service work is done as quickly as possible.

Julian and Diana Martinez
5
Julian Martinez on 11/14/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

The entire process was professional, friendly and quick. Meeting the general manager, Dave Matamorano was a great experience. The salesman, Andy Hotz and the finance officer, Sean Black as well as the GM made the entire experience a very satisflying event. I will certainly return for more purchase and will recommend family and friends. Thanks to all at Larry Miller Dodge, Jeep, Chrysler.

Brandon is a great service advisor.
4.6
absoluteaspen on 11/14/2016
Customer Service: 5 Quality Of Work: 4 Friendliness: 5 Pricing: 5 Overall Experience: 4

He took care of everything I asked for. The shuttle was a great added bonus since I don't have a ride back and forth.

Extra help with warranty
5
Grayghost on 11/11/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Brenden worked with warranty provider to get me coverage for an expensive repair. The warranty company covered labor and material cost for a repair they said was not normally covered.They "comped" the repair because I had no prior claims in four years. Brenden went out of his way to work with the warranty provider. This type of service and integrity keeps me buying my autos from Larry. Miller and recommending you to others.

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerqu
5
Reynold on 11/02/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Jared did amazing and really knew what he was doing. Had a great easy time during the whole process that made me want to come back when I need another car. Thank you Jared for helping and making my process easy.

Horrible Dealership
1
FAUN on 11/01/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1

Horrible service. Outrageous charges. They don't know much about how to wash a vehicle. Service Manager never returned my phone call--overall very bad service.

Great service
5
Susan on 11/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Brought my 2014 Jeep Patriot for its 30,000 mile checkup. Brandon was great as usual. I always schedule my service appointments with him. He kept me informed of the progress on my vehicle and had me in and out in a reasonable amount of time. I always bring my laptop with me and get my work done while I wait. The computer area is great. We have bought several vehicles here and it is because the service department in so good.

Good honest stand behind product and costumer
5
William12 on 10/31/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Good service honest trouble shooting on time delivery of vehicle. Works great with warranty costumer and none warranty wear and tear as well, generally cares about the well being of the costumer.

Review
3.7
Ed on 10/26/2016
Customer Service: 3 Quality Of Repair: 4 Overall Facilities: 4

Part took too long to arrive even though I paid for expedited shipping (which was later deducted). Service rep was difficult to reach by phone at times but he did work with me on the cost of the repair.

GO TO ALL DEALER LISTING