Holiday Ford

4.9
Overall Rating
Customer Service: 4.9 Buying Process: 4.7 Quality Of Repair: 5 Overall Facilities: 4.9 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 5 Overall Experience: 4.9


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Great service and and honest pricing
5
Dealership rated on 10/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I came to holiday ford to purchase my 1st truck, negotiated everything online, came to the dealership and changed my mind and was accommodated to get the Venice I like. They also waited and kept the vehicle for me since I drove a long way. They had the best price around. All the employees I worked with were great.

Second new car purchase with Holiday Ford
5
Sheilabw on 09/23/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Another A++++ transaction with Holiday Ford.I love it there! No haggle on trade in OR new Vehicle price. Very honest people.Holiday Ford is well worth the 50+ mile drive!

Easy and painless
5
Cologal7 on 09/06/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I found the vehicle I wanted 2 weeks ago. The sales person did a great job of staying in contact with me. Since we had to drive 5 hours to get it, they had it cleaned and fueled and the paperwork started. We were out of there in less than 2 hours. By far the best and easiest car buying experience I have ever had.

Great overall experience!!!
5
Andrew shelton on 09/05/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Was in and out in 2 hours, best prices I've seen and my salesman frank was awesome and very informative

Wonderful car buying experience!
5
Toby on 07/27/2016
Buying Process: 5 Overall Facilities: 5

Great place to buy a Ford! We had a price quoted for our trade over the phone, which they honored when we brought the car in, they had a large selection of vehicles for us to look at and drive and they made the buying process very painless. We would go back to buy another Ford from them.

Honest People
4.8
pastormikec on 06/22/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

My 19 year old daughter was having a terrible time finding a car, mainly due to the typical nightmare of dishonest car dealers. We pulled into Holiday Ford, and we prayed for an honest person. Frank came out and met us, and the result was absolutely the most pleasant experience I've had buying a car. My daughter found a car she wanted for the price she wanted. The financing process was incredibly smooth. I highly recommend Holiday Ford.

An Amazing "First Time Buyers" Experience!!!
5
Ken on 05/02/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

After googling "2012 Honda Fit for sale", a 2013 Honda Fit Sport popped up for the Holiday Ford dealership. And get this... The price was amazing and even topped the price of the 2012 with about 3000 more miles on it. Still I was around 6000+ below asking price!!! So I inquired about it and within a few hours I got a call and an email from Kim, an internet concierge, and then Frank, my actual car salesman. Both of them were really awesome, not pushy like most car salesmen. Because this was my first time buying a car, it took me some time to think about it and I had a ton of questions which Frank didn't hesitate to answer! And on top of all of that, I work quite often, so Frank was able to respond via phone, call, text, email, or which ever was convenient for me. This made the process so much easier for me! After all my questions were answered, whether about the car itself or the financing, I purchased the car. Justin, the financing agent, was awesome as well, sharing options for payment, with detailed information on the outcome of each option. I'm not that good at math and this was my first time going through this process, but Justin brought it down to simple terms for me, making it even easier for me to come to a decision! Lastly, because I live an hour and a half away, Holiday Ford delievered the car to my door step! The two gentlemen delivering the car shared some driving tips and pointers on maximizing the value of my purchase when considering a later purchase of a new car (thanks guys)! After a brief conversation on the beauties of small towns and the easy business is done within them, I signed my paper work while sitting in my dream car... Flawless experience. Later that day Don, the sales manager, emailed me thanking me for my business with extended hands of service as well, followed by an email and text from Frank echoing the same sentiment!!! Even after a few days, Frank has still answered my inquiries! This is an amazing place to purchase from. Everyone here is super friendly and we'll knowledged on their product and craft. Highly professional team with the "small town" feel of hospitality, patience, and understanding. Love my car, love the experience, and love the fact that Holiday Ford was where I purchased my first car from! Thanks guys, May God bless you to continue to do good work, selling good product, to good people! -Ken

Great Buying Experience and Excellent Price!
5
tommyt on 03/06/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

This is the third car I've bought from Holiday, the second I've bought from Vicki Timpson, and I would highly recommend both Vicki and the Holiday dealership. Vicki and the entire dealership staff made the buying experience easy and straightforward. It was actually fun buying a new car! They were honest and straightforward, and sell at an Excellent price. I have found it hard to find a dealer that sells for a price as good as Holiday.

Good explanation of Internet misprint
4
Wes on 02/26/2016
Customer Service: 4 Overall Facilities: 4

Found the vehicle looking for on the internet but the truck stated it had the 6.7 diesel engine when in fact the truck was gas engine when we visited the dealer. Salesperson apologized for the misprint. We did not buy because we needed the diesel engine for pulling a 5th Wheel rv.

No hassle. Every effot made for great customer service
5
KVOrtho on 02/06/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

After searching locally, I opened my search radius nationally for price comparison. I had my doubts of bait/switch with advertised online pricing as it was substantially below my best local dealers. I contact them and had the privilege working with Adam Hulsey. There was no haggling and he maximized my manufacturers rebate for my zip code to capture additional available savings. From a phone conversation early in the week the process began. He was transparent of what would happen, what I needed to provide and bring with me day of purchase. Simple, streamlined. I flew to Texas for my purchase. We had a driver there waiting at the airport to bring us back to the dealership. Once we arrived Adam efficiently began the paperwork process. We were introduced to Sales and General Managers. Also very personable. We did a walk around on the truck and found that there was a dent and chip in the paint from factory transport as the truck was just delivered the week prior. They offered to pull the bumper and switch with another truck on the lot. Wasn't necessary as they had another vehicle on the lot and they provided an additional discount off the purchase price for the hassle. I was very happy getting the same truck, but different VIN, perfect condition, and additional $$ off! Financing with Stuart was also no pressure. We were on the road for our 1,600mile trek home shortly there after. Even after all expenses from the trip I was still able to save thousands from my best local deal. After being initially skeptical, I wouldn't hesitate to buy from them again and will certainly refer family/friends that are in the market for a new vehicle to Holiday Auto Group.

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