Hanford Hyundai

4.8
Overall Rating
Customer Service: 4.8 Buying Process: 4.5 Quality Of Repair: 4 Overall Facilities: 4.8 Quality Of Work: 4.9 Friendliness: 5 Pricing: 4.8 Overall Experience: 4.8


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contempt
4.8
juanitamendoza1717 on 03/04/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Awesome smooth ridding we test drove it frist ,Chris even took a picture of us, a very professional sales person,I even asked him how did we get talked into a brand new car my son and I, LoL

Great experience
5
JUSTIN3 on 11/24/2015
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I visited Hanford Hyundai thinking that there would not be anything for me as I was being forced to trade in my Jeep Wrangler for financial reasons. Ray, my sales person was extremely helpful throughout the process and took the time to make sure I found the right vehicle for my needs.

Service Provided
5
CORMIERAES on 11/13/2015
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

The sales person and manager went out of their way to make sure I was going to get the car that I desired, and worked to get me the monthly payment that I wanted.

Happy Customer
4.8
MARCUS.S.JONES15 on 11/11/2015
Customer Service: 5 Quality Of Work: 4 Friendliness: 5 Pricing: 5 Overall Experience: 5

I would highly recommend this dealership they salesman are very personable, knowledgeable, and most important to me not overly aggressive in pressuring you to buy a vehicle.

New buyer
4.6
Charles Berning on 10/22/2015
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 4

The dealership was fully stocked with used car the look and drive like new. They did a great job at getting me financed with little credit

LOVE THIS PLACE!
5
BREANNA A on 10/17/2015
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Me and my husband went in there looking to trade in our truck for something we can take places and have fun with but also a family car. Manuel went out of his way to find us what we wanted, we went yesterday to trade in our truck for a jeep and he gave us a great price fast and friendly service was not only worried about us but our little one brought out coloring books and put a movie on for her I've never had such friendly service and I definitely plan on coming back to get myself a car from the help of Manuel!

Love my jeep
5
RCastrejon91 on 10/17/2015
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Hey just got a new jeep from hanford hyundai and got greeted with grate respect as one of the workers there Manuel suniga was very helpful and patient with me as I looked at cars for days Manuel sat me down and looked online for my favorite car/jeep I just want to thank Mr suniga for all his great work and for finding my dream car/jeep.

Great Experience
5
Lisa on 10/17/2015
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I recently purchased a used vehicle and it was the easiest car purchase I have ever done. I have to thank my salesman Manny Suniga for that. As soon as I walked in he was very friendly and answered all my questions. I never felt pressured to purchase a vehicle. Thank you to him and Melissa (financing) for making this whole experience a very pleasant one. I will defiantly be back and I highly recommend Hanford Hyundai and Manny Suniga.

Next time, don't laugh at a customer and you might sell cars
3.2
IrmaC94 on 10/16/2015
Customer Service: 3 Quality Of Work: 3 Friendliness: 4 Pricing: 3 Overall Experience: 3

I went in and dealt with a was super nice salesman that did everything he could to accommodate me. I did my research so I had numerous questions, he answered them all and we even spoke to a mechanic to clarify. I test drove 3 vehicles and he even let me go to Lemoore to show my son the car. I understand I did not have the same buying power as other customers, but I don't need to be made feel less than adequate. When I asked via text about the response to getting tinted windows or floor mats for free, the response was "key only" (referring to providing me an extra key) and that text message was followed with "I came in on my day off to print all the paper work for you and you want me to tint your windows hahaha sorry I cannot". I asked what company financed me and was told "I'm out of the office and will check", well I was still waiting for a response hours later. When I did not receive one, I called FRESNO LITHIA HYUNDAI and explained my situation. They dropped the price over the phone by $1300. The car has 7,000 less miles, overall 7% interest drop, saved $63 on monthly payments, got an extra key, premium package upgrades, free floor mats, plus the salesman drove it to my home in Hanford. Although I really appreciate his patience in working with me, and was honestly ready to sign the deal, all I can say is I do not appreciate being laughed at, whether or not that's how it was meant is irrelevant because I am your potential customer who did not think it was necessary.

No hassle purchasing with Al Vasquez
5
Karen M. on 10/15/2015
Overall Experience: 5

I walked into Hanford Hyundai on a Sunday afternoon to look at a Sonata I had seen online. Al greeted me, showed me the car, and we went on a test drive. After some negotiating, I had purchased my vehicle. It was the easiest auto purchase I have ever done. There were no high pressure tactics. We got down to business and I was able to drive away in my Sonata that same afternoon. Thank you Al, for the most stress-free vehicle purchase I've ever experienced.Karen M.

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