Fitzgerald's Countryside Subaru
I had my car which is still under warrantee in for tire pressure light coming on and it was also due for an oil change and they rotated the tires on Friday. On Sunday, I had a flat tire and had to drive 30 miles with the make-believe tire in flooding rain back to my house. I made an appointment for 9:15 on Monday to fix the flat. It took 2 whole hours!!!!!! Part of the service on Friday was rotating my tires....how come it was not spotted that I had a nail in the tire. Once my warrantee is up, I will not be using Fitzgerald for service. That is totally unacceptable to take that length of time to fix a tire. .
Thanks Carl for giving us best service. This is the 4th car my family bought from him. Carl's knowledge of car is exceptional and has explained thoroughly about car before I drove out the dealership.
I would highly recommend this dealer to anyone considering a Subaru. Ask for Andy!!! He is very well educated on the inventory, skillful in relating to and building rapport with his customers, and the ideal sales rep to have a conversation with about your considering a car purchase. His no pressure approach makes it easy to feel like you are getting all the information you need to make a decision without being pushed towards any decision in any rush. Even if you're not sure about a Subaru, go visit him anyway! I never thought I'd own a Subaru, but now I love mine and am so appreciative of Andy's guidance and availability whenever I need help! A true professional.
Thanks Carl our new car was parked and ready to go the follow thru was excellent we will never go to another dealer or salesman again everthing was perfect!
Fabulous dealership and the absolutely best honest and knowledgable salesperson, Andy, who I would highly recommend. This is the third vehicle we have purchased from Andy
andy stahl sold me a jeep commander he was so knowlegeable he was so helpful he let me buy the car he did not try to shove it down my throat.it was truly a pleasant experience he was very helpful with my questions i will e buying a new forester from him for my wife very soon thanks to andy and all who helped put me back on the road AAAAHHHHHHHHH a stress free experience burt lancaster
As a GM family member (2 brothers who retired from GM) this was my first purchase outside of the car company. Looking for something different to meet the needs of my active scouting family, I went to Fitzgerald Subaru. Andy Stahl was very knowledgeable, very helpful and not to mention very patient while I explored my options. We purchased the Outback and have never been happier. I would recommend Andy and FItzgerald Subaru to anyone looking to purchase a great vehicle with no pressure from the salesmen. Thank you Fitzgerald Subaru and Andy Stahl I am happy to be part of your family now!
I want to show my appreciation to a great staff, Andy Stahl, Victor, and Joe...KUDOS for you! Although I purchased an used vehicle, the costumer service was not different if I would it bought a new one. Therefore, I'm a satisfied costumer, and if I ever decide to purchase another vehicle, I would definitely choose this dealer.
I have been a customer at Fitzgerald for at least seven, maybe eight cars now, from Jeeps to Subarus. I have always been treated fairly and professionally throughout the organization from sales to service.. A first class recommendation is what I always give.Thanks, Fitzgerald.
My least favorite thing to do in life was going to a auto dealership. Fitzgerald Auto Mall changed my feelings toward that. Every employee that helped us was very pleasant and knowledgeable. They certainly changed my attitude. Since we purchased our Outback, I had to leave the car for the Zurich Shield application. I could not believe how organized this very busy service area was. Within 10 min. I left my car, got the paperwork done and had a loaner brought to me. I have already referred a friend to Fitzgerald will continue to do so. THANK YOU FITZGERALDBetty L.
