Exotic Motors
Overall great experience. Shawn took good care of us throughout the entire process. Even resolved some minor defects with the vehicle on the day of the closing. Exotic and Shawn will be at the top of my call list when I need another car.
Shawn was are sales rep and he took great care of us. Bought a awesome Chevy pickup truck with only 24,000 miles and he got us finaced and a good deal. I highly recomend this place. Ask for Shawn.PS The Battery Guy Inc
Great Experience would highly recommend Exotic Motors. This is our 5th purchase from Exotic Motors in the past 5 years. We have found our selves a great dealer who just not cares about selling cars but also makes sure that all our needs are met. Rick Ghous- General Manager has to be one of the kindes GM's I have ever dealt with. Buy with confidence at Exotic Motors great place to buy all kinds of cars.
Very good service would go back again. Everything went smoothly and didn't have to sit there for a very long time like most dealers. They have a nice kids area to let the kids play so you can talk.
Have nice cars, willing to help any way you could. all customers was treated fair at my visit and was important to all the company employees.
Where to begin... Let's start off with the fact that I am located in Seattle, WA and I baught a 2013 BMW ActiveHybrid 3 from Exotic Motors about 3 months ago. Now, before anyone tries to claim that this is a "fake" review I can provide any form of proof including my purchase agreement from Exotic Motors. So do not believe them when they say the competition is trying to make them look bad. Exotic motors does enought to make themselves look bad.I was helped by 3 individuals... Ali, Shawn, and their so called manager, Rick. I was told many false statements regardling the car I was buying. Things like, "The car is as good as new", "The car has no scratches and no flaws", "We have ensured to replace anything that needs to be replaced"... That and many more "sales statements" that all turned out to be a... you guessed it, LIE!!!Flaws (please read):I payed $1000 for just the delivery of the car and not only did the delivery of the vehicle take an EXTRA week and a half to be delivered but it also came filthy, inside and out. Mud stains and dirt all over the interior, and the exterior looked like someone went drifting in mud. There were scratches on the exterior of the car and interior. The tires were as BALD as Mr. Clean and needed immediate replacement which cost me an extra $2,000 out of pocket. After a month of driving the car, A MAJOR ALERT of a faulty air bag came on the BMW dash EVERYTIME I started the car (quite embarressing). The gas cap wire was also cut and needed to be replaced. The exterior lining of the windshield and moon roof was peeling and looks horrible. The backseat belt covers were missing (not sure what they are called. Also, the drivers all weather floor matt was missing. They also LIED about the features of the car, stating that there was bluetooth audio playback for music and THERE WAS NOT. Oh and to top it off, GUESS WHAT?? the whole car had an ILLEGAL tint that I have already got a ticket for here in Washington. NONE OF THIS INFORMATION WAS GIVEN TO ME IN ADVANCE even though I asked about EVERY POSSIBLE significant detail of the car. Communication:Now let's talk about their communication, I tried to reach out MULTIPLE times with Ali, Shawn, and Rick. Each tried to pass me to the other like I was a hot potato. Ali ended up leaving the company and I was promised that, Rick, the manager would reach out to me to make things right... WELL GUESS WHAT... NO ONE EVER REACHED OUT and I was once again fed lies.I can go on and on about the horrible experience but I am making sure to leave this review in AS MANY places as possible. DO NOT go to this dealership. DO NOT buy from hem. You will be lied to. TELL YOUR FRIENDS FAMILY AND ANYONE ELSE TO STAY AWAY FROM EXOTIC MOTORS!
Very good service. Original salesman was on vacation, but Rick stepped in and took care of our requests. Would definitely shop with exotic motors again.
Amir our salesperson was great working with.He showed us all the cars we asked for and we had a great buying experience.
Sales staff were helpful and low pressure. I called about a vehicle before coming to see it, and found it to be exactly as they had explained. It was in far better shape than other like vehicles I had test driven at other dealerships.
This is my second experience in purchasing a vehicle from there , the experience was easy relaxing ,very comfortable that's why came back a second time and I'll be back again for my daughter for third vehicle thank you
