DEL Chevrolet
Never again would I shop here, nor recommend this place. Bought a 18,000, 2011 Silverado two weeks ago. Before the sale was done, and during the process, it was all cordial. "Want some water? How about some pizza"?Looking at the truck while the paperwork was being processed, and noticed there was no spare tire under it. Advised the sales guy, Mark Degnan, and he said he would have one put on, while we waited. Asked to have a scratch on the cab touched up, he said no problem. Brought the truck home, and a day later, noticed the spare tire that they put on. It was an off road style tire, two sizes bigger than what's supposed to be on it, and the rust coated wheel looked like it's been sitting in a junkyard for 10 years. Sent an email, got no response. Called them, no return call. Called again, and was told by Mark that the truck was discounted, and he's just a sales guy. I then talked to John Del, who said the same thing about the discount. Sent another email with pictures. No response, no call back. Not my idea of service after the sale. And the scratch was never touched up either.
Joe has always done a terrific job as our service manager. He took care of our 1995 Suburban till it was involved in an accident in 2007 and has continued with our replacement Suburban. He has bent over backwards to assure our satisfaction and loyalty
NIce dealership. Fair prices. Matthew Fountain was an excellent salesman.
I was interested in a vehicle, and they sent pictures right away. Unfortunately, the vehicle was sold, before the process had a chance to go any further. However, open communication for future opportunities were presented, and I shall keep in touch, when the opportunity presents itself, for the vehicle I am looking for.
The car i was looking at ad was misleadingStated was in working condition It was notNo inspectionNo emmissions4wd was not connected
Audrey at Del Chevy made our car buying experience so smooth and easy. She's great at problem solving, listening and really catering to your needs. Great car and great experience!
Nothing to say except that I will always look to buy cars from Dell first and that Marc Degnan is absolutely the best person I ever dealt with
Service rep was polite, knowledgeable and handled my service professionally and quickly
My experience with Del Chevrolet was a pleasure. From Audry going the extra mile to help with financing to the Sales and Finance department, everything went smoothly and effortlessly. This dealership is quite a ways from where I live in NJ, but I will definitely go there for my next vehicle. As I said, it was a pure pleasure to deal with such a professional and friendly dealership.
Everyone was very nice, no pressure, very straightforward with their pricing and their quote for my trade. I knew what I wanted, they didn't try to up-sell me anything. As pleasant an experience as you can have buying a car. I'm not entirely convinced it was the rock bottom price I could have found so I didn't give 5 stars, but I'm okay having not the absolute cheapest price since everyone seemed above board
