Deien Chevrolet

4.9
Overall Rating
Customer Service: 5 Buying Process: 5 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5


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Hundsdorfer 2016 Malibu
4.7
Wayne Hundsdorfer on 11/08/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

Deien provided me a fair trade value and the buying experience was very pleasant and low stress.They worked to get the best financing and so far 5 star experience.

Service
5
Mary Ciebien on 10/17/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

The service on my vehicle was great. The service department ensures your vehicle is running in tiptop condition. They are courteous, willing to work with you, helpful and knowledgeable.

Deien Chevrolet
5
Rosemary Strieker on 10/09/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

No comment. I got what I needed for the diagnosis information and replacement part for my car.

Scheduled maintenance
5
GMBuyer667 on 09/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Great service! Easy to schedule my appointment and they called to let me know when the work was complete. The loaner car was reserved and the keys were ready when I got there. I have been buying my cars here for 25 years and they have never let me down.

Truck Service
4.3
Rick Gehris on 08/27/2016
Customer Service: 4 Quality Of Repair: 5 Overall Facilities: 4

I have had my truck serviced for many years with Deien, and each time I have never experienced any but professional support. Tim, in service, has been exceptional. His professionalrelationship, knowledge, and courteous support has been above reproach. I recently was informed I would need a head gasket or a manifold repair from a local big auto service center. The service department did a complete pressure check and determined ait to be a thermostat and housing unit, saving me hundreds of dollars.

Top notch dealership !!
5
Averbeck Family on 03/15/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Deien is the best dealership that I've ever dealt with. No pressure sales and great follow up and service !! Top notch !!!

Excellent experience
5
kma1 on 01/11/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Ryan, a salesman at Deien Chevrolet, brought the vehicle I was interested in to me on his day off. While going through the purchase process, Ed, the financial man, came in on his day off to finish up the paperwork. Employees at this dealership are very friendly and welcoming and as Ryan and Ed proved are willing to go above and beyond for your customer satisfaction.

Preowned Buick Lacrosse Premium 1
5
Mary Mathis on 12/31/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

A most pleasant shopping experience in a comfortable, friendly atmosphere. Salesman Ryan Mueller was pleasant, professional, and attentive as he genuinely strived to provide the highest quality service possible. He painstakingly and clearly explained the car's many nice features and benefits. While all Deien associates were simply great, you quickly learn and confirm that Ryan is a Deien Chevrolet asset. We sincerely recommend contacting Mr. Ryan Mueller at 618.741-2643 or email RyanatDeienChevrolet.com . We bought a great car from a great dealership and left most satisfied. Greg and Mary Mathis.

great deal
5
trans am ws6 on 12/26/2015
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I was looking for a certain type of vehicle. I had talked with cody stein about it and he immediately contacted me when someone was trading one in. We were able to make a great deal.

Outstanding once again
5
Mark and Adela McColpin on 11/11/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

This is my fourth car I have bought from Deien and once again they were outstanding. Ryan was great and found the exact car we were looking for. Great people, great dealership will buy there again. I also have had all my cars serviced there and Tim and his staff have always been fantastic. Will recommend this dealership to everyone I know. Thanks again to all of you!!!!

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