Concord Honda

4.7
Overall Rating
Customer Service: 4.7 Buying Process: 4.6 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 4.7 Friendliness: 4.6 Pricing: 4.6 Overall Experience: 4.5


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BAD customer service
1
Christine C. on 11/15/2016
Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1

Worst ever place to get service. Shuttle service is terrible. Stay out of there. You will not regret.

Service
5
Debra Galaviz-flores on 11/15/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

My service advisor was fantastic! Wasif showed me exactly what was wrong and explained everything to me.

Excellent dealership
4
fredl on 11/11/2016
Customer Service: 4 Buying Process: 4 Quality Of Repair: 4 Overall Facilities: 4

I recently bought a new Accord through Concord Honda and used a buying service. they were very cooperative with good price. One complaint is the guy who gave me the walk through did a very brief review and didn't show the blue tooth issues with my phone or even tell me you had to have your foot on break to start it with the button. They are excellent on service.

Honda Fit owner
5
Maureen Harvie on 11/10/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

I have a 2011 Honda Fit with the original battery. For the first time ever the car did not start immediately. I went the same day to Concord Honda where I had purchased the car (no appointment). Kelly came to assist me. She rechecked the battery and although it was still showing OK I told her I would prefer a new one put in. She agreed it was a good idea as the car was almost 5 years old with the original battery.She then asked me about replacement airbags and had I had that done yet? I told her I had been notified in March, checked with them in July and they were still not available. She checked into it and said they were both available to be done that day. This was about 11.15 am. I told her that I had to be somewhere by 2.30pm, and she promised me she would see to it that I would be out by then. I waited at the dealership.Sure enough, she came back shortly after 2pm and told me it was ready! Also there was a discount available on the new battery which she gave to me.I was more than pleased. She (Kelly) gave "Outstanding" Service". If I could rate her more highly, I would do so. Also the mechanics are to be commended for doing an excellent job in less than 3 hours. (The new battery plus the two replacement airbags installed).I am very pleased with the services I received. That is why I always take my car back there if I need services of any kind. I trust them completely and do not go anywhere else.

Car Review
4
Gina Chin on 11/09/2016
Customer Service: 4 Quality Of Repair: 4 Overall Facilities: 4

Very professional and good service. Wait time was reasonable.

concord honda
5
Leona Wallace on 11/09/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

this was an amazing expierence, , i perchased my 2017 accord thru the costco buying service. all price list were available, their was no hassel or bickering. the salesman manie was informative all cost were openly displayed and explained. he was effecient and friencly. the financing was excellent. and painless.

A truly great car-purchase experience!
4.5
Gerry is Fit on 11/05/2016
Customer Service: 4 Buying Process: 5

I bought a 2012 Honda Fit. The salesperson was not the slightest bit pushy or aggressive; and the final purchase price was definitely more than fair. I would go back to this dealer in an instant the next time I want to buy another car.

Concord Honda...the best!
5
Nancy on 11/04/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Everyone I was involved with in my purchase and since are incredible. Could not ask for more.

car maintenance & repairs
5
Luis Colindres on 11/01/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

At Concord Honda, I have always experience a great service, nice atmosphere, fresh doughnuts early morning and a GREAT repairs.

Rating
5
Jenny Lerot on 10/31/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I'm satisfied for my car service Wasif is friendly he explained very detailed what need to be done for my car.

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