Carousel Nissan

4.4
Overall Rating
Customer Service: 4.6 Buying Process: 4.6 Quality Of Repair: 4.2 Overall Facilities: 4.6 Quality Of Work: 3 Friendliness: 3 Pricing: 2.3 Overall Experience: 2.3


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Great Experience!
5
Al on 03/18/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Just recently purchased a certified 2014 Nissan Maxima. Love the car. Justin Quinn was the sales rep and did everything he could to make this trade a great experience for me. No pressure, listened to my offer, worked with his manager and made this a reality in a very short visit. I had some follow up work in the shop and they did everything they said they would do in a timely and professional manner. Scheduling my appointment was a breeze. Would recommend this experience to anyone. Thanks Justin!

Fast and friendly
4.7
Chrissy on 01/07/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

Went from leasing a 2012 Nissan into the same model for a lease on a 2015 - salesperson was very friendly and efficient. I never felt pressured and they were able to find me the exact model with features for which I was looking. I will definitely use this dealer again in the future!

Highly recommended dealer
5
Mark Z on 12/31/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Toni and the guys at Carousel Nissan looked for a vehicle for us for sometime. They found us what we exactly wanted, we can't say enough about the customer service, the friendliness and the top notch facilities. Thank you. I highly recommend this dealership.

Outstanding experience at Carousel Nissan
4.7
L. Worley on 12/03/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

We went into just look at new Nissan Frontier pickups...and 2 hours later purchase a new Frontier from Carousel Nissan. Outstanding service from sales department, outstanding offer on our used vehicle and an outstanding purchase price on the new vehicle...what more could you ask for!

Excellent customer service with Nick Shevchenko
5
Claudia on 12/01/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I was looking to buy my first car and wanted to look into Nissan since my family had great car and customer service from Nissan. From the first interaction, Nick Shevchenko was very helpful and professional and made my parents and I feel like part of the Nissan family. I felt comfortable asking any questions I had and he made the process of buying my fist car incredibly easy and informative. Even after I bought the car, Nick took the time to contact me to follow up on how the car was doing and it was comforting to know that even after leaving the dealership, I can always call with questions or concerns and they would be happy to help in any way! I felt like I got more than a car, I got quality customer service and support that I know I will have now and for years to come.

Great Experience!
5
Michelle Pezley on 11/18/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

We were originally interested in the 2015 Nissan Murano's but with help from Jamie (internet sales), she directed us to check out the 2014 Nissan in stock as they were excellent deals. She was right. She helped us set up an appointment Saturday morning, and Ernie Bell took over as salesman as Jamie was not there on Saturday. We weren't sure we were ready to trade, but the deal was well worth it and we were very happy with the outcome. We had a Murano several years ago and were extremely pleased with it because we did not not have a single issue with it. Hopefully this one will be just as good :-) Thank you to all who helped out with this sale, and the quick service. Unlike other dealerships where you spend hours making the deal, we were in and out quickly. A fair deal was given up front which eliminated too much haggling. Thanks again! Michelle Pezley

Great used car purchase experience with Dave Moore
5
Jeremy on 09/24/2014
Buying Process: 5

I have purchased over 25 vehicles in the last 20 years and can easily say that this has been one of the best buying experiences I have had. I needed a nice used vehicle for my kids to drive and am always leery of used car buying. Owning a business and having 2 kids in sports activities keeps me very busy and Dave was super respectful of my time and great with communicating through the whole experience to make sure the time it took to do the test drive, negotiations and final paperwork were completed as quickly as possible. Thank you to Dave and the Carousel team for making this an easy and great experience!

Another GREAT car buying experience at Carousel!
0
Rocky F. on 09/11/2014

My wife and I have purchased 2 cars at Carousel Nissan. Both times we have worked with Tony Vandersee, Bill Becker, and Sharif took care of our financing. They are all great to work with and made us feel at home from the moment we arrived at the dealership! We knew from the start that they were working to put us in the exact vehicle that we wanted. On both occassions, Bill took the time to walk us through all the features on the vehicle and wouldn't let us drive away until we felt comfortable with our new car. Usually taking care of the new car paperwork is something we dread. Sharif is very organized and had us in and out in a very short time with both of our vehicles. It is always a big plus when you do not have to spend the whole day at the dealership filling out papers! For us, Tony is the main reason we have and will continue to purchase our vehicles at Carousel Nissan. He has always been incredible from the beginning to end of the process and makes our satisfaction his highest priority. Long after the purchase, Tony continues to check in with us to make sure that we are still enjoying our new vehicle. My wife and I look forward to buying many more cars from this group of gentlemen in the future! Thanks so much for providing my family and I with a great place to purchase a car!

Easiest car buying experience
5
Karen W on 06/19/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Dave was a great salesman. I choose the Nissan Rogue that I wanted and they made the deal happen. In and out of finamcing in an hour. Everyone I worked with was friendly and helpful. I would recommend Dave and Carousel Nissan to anyone looking to buy either a new or used Nissan. I love my 2011 black amethyst (purple) Rogue SL.

Good, honest repair service
5
Bruce F. on 05/22/2014
Quality Of Repair: 5 Overall Facilities: 5

I had been having trouble with my 2002 Chrysler Sebring belching coolant when it was turned off after driving for almost any distance. I had been told by a Dodge dealer and by an independent repair shop that the head gasket was blown and it would cost around $2000 to repair. The car just didn't act like the head gasket was blown and passed the Auto Zone exhaust gas test. I received a recommendation to see Ron at Carousel Nissan. He did a thorough analysis of the engine and cooling system as well as reviewing the on board computer system. He discovered a crack in the radiator. The radiator was replaced over 3 weeks ago. The car has performed perfectly ever since. It is good to find a knowledgeable and honest automobile mechanic. I will return here in the future for all my non-warranty automobile service.

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