Carland Auto Sales

4.3
Overall Rating
Customer Service: 4.3 Buying Process: 4.3 Quality Of Repair: 4.3 Overall Facilities: 4.3


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UPDATE
5
Jill on 11/02/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I had very bad credit.No one wanted to help me.Went to Carland and not only did they treat me with respect,they sold me a car I am proud to drive at a payment I could afford.***UPDATE***This is my 2nd review on them.I bought a car over a month ago.I had my brother do an oil change on the car because I drive over 100 miles a day, after he got done the car was running very bad.He could not get it fixed.I called Carland upset because I am a single mom and need my car .Thank god for these guys.Not only did the tow it to the service center , they fixed it and had it running great again in 5 hours.When I went to pick it up , I asked about the bill?Having it towed down there and fixed , I figured it was gonna be $300-500 .They gave me a bill with ZERO owed.They took car of everything even after I put over 3000 miles on it.GOD BLESS the great people at Carland.....

They help me when I was kick out of 5 dealerships
5
Jill on 10/12/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I had very bad credit.No one wanted to help me.Went to Carland and not only did they treat me with respect,they sold me a car I am proud to drive at a payment I could afford.Thank you

Love my new durango !!!!!!!!!!
5
Rebecca Hernandez on 07/29/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

After what you guys have done for me and my family I had to give you guys a review. Its me Rebecca, who bought the 2007 dodge durango from you all, in particular, I dealt with Jordan. First of, I'm a single mother of 4 children whose other half passed away 2 years ago. We have been need of a vehicle especially after my vehicle just took a dump on us. Jordan assured me with my $500 down he would do everything in his power to get me approved for a suv, which suited to our needs. I didn't believe his optimism on the phone initially because every other dealership has lied to me and turned me down. When i arrived at car land, i was greeted with only smiles. To make it short, Jordan got me approved for this wonderful durango which both me and my kids adore. I couldn't believe you guys actually made it happen for us. So thank you once again for everything you guys have done.

Amazing Service
5
Chelsea Sampson on 07/27/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

The salesman Drew was so nice and helpful. He helped me find the perfect car and made the buying process so quick and easy.

IF I COULD GIVE THEM 0 STARS I WOULD
1
ME on 07/24/2015
Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1

Avoid this place at all cost!!! i made the mistake of buying a vehicle from these guy.. To start off they will not let you test drive a car before you buy it but i told them that i would not buy it without test driving it first after hours of being there already pre approved just before i signed the paperwork i told they i wanted to test drive the car after complaint after complaint the so called matt (sales rep) finally agrees not even a block away he right away states.. How far are we going i need to get back... so after short test drive the car drives good i point out several issues with the car also cracked windshield. This sales guy matt states that they would fix the i agreed to purchase the vehicle i finally take the car home i find out is has a oil leak one window don't work and and doors dont lock. The next day the bank calls me to go thru loan and payments i talked to them and told that i was taking the car back to these repairs done. I take the car back and they flat out told me to (screw off) in other terms and they would not fix nothing because i was used car and it was sold as is after the promised to fix the issues i told them to go pound sand and give me my deposit back and my trade in this guy matt tells me that they are not obligated to give me my car back or the deposit as he walked out of the office. i immediately call the finance company to cancel the loan process but then the manager walks in and tell me the same thing that its a used car and it was sold as is. After hours complaining they agreed to give me some of the deposit back to compensate for the repairs but not even close to getting the car repaired. they told me they would give me copies of all the paperwork they never did and when i asked they said it would be email. i never got it i left that place with only copy of the registration for the temp permit. very shady people and dishonest not sure how they are still in business. Over all i would not buy another car here or recommend this place to anyone.

Cheap quality cars
5
Tamara on 02/25/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

The best car buying experience I have ever had at a dealer. Jordan is direct and just awesome and sold me the car I wanted at a good price in my budget. I could not get approved at any dealership went to over 10.I called Jordan on a Fusion and he said come down and you will be driving it home today.When I got to the lot ,Jordan said I have a car to show you.In my mind I thought he was going to show me a junker like everyone else but no he pulled up a BMW ???Then I thought they would need big money down or a $400 payment. No they did not do that.I went home in my new BMW with Low down and a $329 payment.Wow !!! Should of went here first!!!!!!!!!!!!!

GO TO ALL DEALER LISTING