Capitol Chevrolet

4.8
Overall Rating
Customer Service: 4.8 Buying Process: 4.8 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.8


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Rudy was great
5
Corvettefan on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Rudy and the GM helped us to get the vehicle we liked at a price that would fit us. They also provided a great atmosphere for us.

Excellent customer care service
5
Coyotes on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Found the vehicle we wanted through the Internet, the vehicle was not included in a sale they were offering but Rudy and the staff found a way to make the deal possibly. Great experience and would recommend other customers to travel to Capital Chevrolet to puchase their next vehicle, again thanks for your great service.

If you are looking for a new car Derrick Evans is your man!
5
Dana on 11/16/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

After my previous vehicle broke down I was stressed out and felt hopeless but I'm glad I met Derrick! He helped me get into a newer and more reliable vehicle that same day! He was awesome and helped me find what I was looking for and even got my payments at less than I had budgeted for! I will definitely go back to Derrick for all my future purchases and also recommend him to all my friends!

Chev Sonic
4.8
cbk on 11/15/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 4

Derrick jumped through multiple hoops to make this deal happen for my sister. She got the color and the car that she wanted. Thanks Derrick, CBK

Ron Favis!
5
JohnH31 on 11/11/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

If your looking for a new or used car go to Ron Favis. He was great and very professional. He worked hard and gave us a great deal.

Service was horrible
2.2
zacatecas_90 on 11/01/2016
Customer Service: 2 Quality Of Work: 1 Friendliness: 4 Pricing: 2 Overall Experience: 2

Took my car for service 15 minutes later said it was ready even tho the motor was shaking like crazy. They called to bring it back to get a loaner turns out no maneger was there even tho they close at 7. Last time im going there.

Great Experience
5
Jennifer Nicole Gil on 10/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Joseph was great salesman. He was very knowledgeable of all the vehicles & their functions. He also made sure I got into the right vehicle & within my price range. I would definitely recommend him to my family and friends. Thanks again !!!

Great
5
Camero 2013 on 10/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Rudy Fernandez was great very professional answered all our questions overall we had a great experience with buying our vehicle and will recommend to all our friends

Great dealership!
5
Cmac153 on 10/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I visited capital Chevrolet to trade in my lifted Jeep Wrangler for something with better gas mileage. Derrick was very helpful in assisting me find a new vehicle that fit my price range and had all the amenities that I wanted as well 10/10

Ernest Cruceta, superior customer service!!
5
JORGE RIVERA on 10/23/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

After searching all over Austin TX. for a new car I finally strike gold at South Austin Capitol Chevrolet. During my 3 week search, i came upon multiple car salesman across town that were just not experience, had no knowledge of their inventory and and were just pressuring me into a different or deal than i originally had ask. when i first walk into Capitol Chevrolet, i was introduce to Ernest Cruceta. As soon as i started talking to him i had the feeling that this was going to be a good experience. He was very professional, respectful , and has the knowledge and expertise that you want on a car salesman. I initially went to look for a 2013 Hyundai Sonata which has just arrive but he refuse to sell me that car due to a mechanical issue with the car, which i appreciate his honesty at that point. At a different dealership i had the same scenario and the car salesman try to sell me that car with an issue at the same price. i try to take it if they would discount something so that i can repair after and they refuse. totally bad customer experience there (it was at North Audi of Austin)FYI...So I talk to Ernest about what i was looking for, what kind of down payment i had, credit score and what kind of Interest rate I had qualify on an existing loan i had apply for this purchase. i was a little disappointed on the 2013 but Ernest told me about a different 2011 Sonata that has just arrive too and i had no knowledge about it. i immediately love the car looks. it had everything i was looking for, Leather Interior, Sunroof, fully loaded and overall sporty looking car. Ernest and his Financial team were able to beat my previous loan i had qualify for and Kept my monthly payments right where i had initially had ask them. I walk into the dealership late Monday night and i walk out with my new car the next day. Super Fast Service!!Overall, a great experience, great people, excellent cars. I totally recommend Capitol Chevrolet of Austin. I am defiantly going back there for my next car and hopefully can have Ernest as my car salesman again.

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