I have been taking my Toyotas here since 2012, I am very pleased with the service I receive.
Friendly and prompt no hassles called and made an appointment respectfully courteous response
Always top quality service in every aspect, with the assurance that my car will be in great hands.
Received recall problem by mail, and setting up the appointment was quick. Ask for MIKE AGUILAR at the Buena Park Toyota dealer ... he was courteous, helpful and with a great sense of humor. He had the car ready when he had offered which to us is an indication of him being reliable. We all appreciate respecting our time. Getting the car was prompt as well. What a difference this guy did. Thank you: Mike. You deserve a star in customer service.
Excellent customer service. Everyone is very helpful and attentive.
I had an appointment but waited 1.5 hrs for tire rotation and basic check. I was told it would take 1 hr max. I probably waited an extra 30 minutes because my car was sitting there while no one came to let me know it was done. I had to go to the counter myself and ask. Waiting area is really small. Would rather drive further to a different Toyota dealer for all future services.
Awesome customer care. Very courteous salesman and sales staff. Pleasant experience
Claudia in Service is great!!, I enjoy seeing her when I go to the dealership, she always takes good care of me
Randy took the time to insure I would be happy before I even drove over an hour away to his dealership, would make the drive again. Highly recommend doing business with him.
Michael Aguilar at Toyota of Buena Park was extremely helpful in all aspects of the Service aspect.He has great customer service. the staff there did everything they said in a timely fashion, and Michael himself called me to let me know my car was ready. I will most certainly be back. Thank you.