Acura of Omaha
No surprises. Services were performed as discussed in a timely manner. Excellent overall experience.Pat explained the process and communicated with me throughout the required service needs. .
This was the visit for open issues from previous visit and the issues were fixed quickly this time. The team has gained back my confidence.
Cause of problem and remedy explained very well. Employee said he would send paperwork , but never received any.Don't know if that is important.
Dropped by without appt, got right in and work done quickly. Wheel alignment problem was identified and fixed during the same visit. Vehicle was washed and cleaned inside as well.
Always ready to help Never have an issue with service calls, Pat gets right on it, lets you know what is needed, has all the details available, time, cost, etc, Cannot say enough good words for this service department
Steve Carberry went out of his way to make sure our car problem was handled appropriately. My wife and I appreciate that level of service.
Excellent service and even told me what I didn't need to have done. Thought I needed brakes but was told I could wait quite a while longer. Handled recall battery and alignment promptly.
We had the recall part replaced on our TL. Easy to get appointment made and quick service. I was invited to have coffee or drink while waiting.
Service contacts are always friendly, helpful, etc. We come from out of town so really appreciated the use of a loaner vehicle to do some shopping while in Omaha.
The service department at Acura of Omaha is the best! Not only are they very friendly, but they are honest as well. I came in about six weeks ago thinking I might need to replace my tires. They took a look and let me know I still had a little wear left on the tires. They gave me information about the cost of replacement and time needed to perform the work. They even noted this in my oil change paperwork so that when I was ready to schedule the tire change all the info could be easily accessed. I really believe they are looking out for both me and my car!
