#1 Cochran Mazda
Great experience at #1 Cochran Mazda. First time leasing a car, and the process could not have been easier. Every question I had was answered, the process explained very well, including the terms of the lease as well as pricing. Matt and Bryan were great, felt very comfortable discussing everything with them. No pressure to add additional services or packages. Extremely satisfied with the process, service, price and most importantly the vehicle. Would highly recommend. Thanks guys!
Great shopping experience with well informed staff. Everything was explained thoroughly and expertly. The atmosphere is friendly and cooperative. I love my new Mazda and driving it is such a pleasure. I have not been in for any problems as of yet. My Mazda is only a few weeks old now, so I will update my post upon occasion. The buying process was as simple and straight forward. No haggling necessary. Great people, especially Chad, my salesman.
Today was my first trip to Monroeville #1 Cochran Mazda for service on my vehicle. Even before my visit, Greg McCreight was extremely responsive and helpful in getting this work scheduled. He was always courteous and friendly and treated me with respect. I was extremely impressed with the quality and price for the service provided - and will be back. The techs that worked on my vehicle were professional and helpful and did good work. It is really refreshing to meet a service department who delivers great customer service as well as vehicle service.
I found found the cars I was interested in test driving on line, and Maria Kennihan co-ordinated that both the cars I was interested in be delivered to the Monroeville campus. One was in Wexford. She set up the appointment, and she had all my information loaded into the computer. When I arrived, I was greeted by a sales consultant (Mike Heffley) who could not possibly have been more accommodating and personable without putting any pressure on me. Since Maria had established my profile, and Mike was expecting me and knew which cars I was interested in, we were on the road 5 minutes after my arrival. I was impressed with how well the team at Cocharan worked together in a co-ordinated effort, their attention to detail, and their ability to accommodate me. These two people were so easy to work with and so pleasant and helpful every step of the way. I can't say enough good things about my car buying experience, and I recommend this group without hesitation or reservation. Do yourself a favor, and look on line for the car(s) that you are interested in so that Maria can help you too.
I am very happy with my 2012 FIAT 500C. It is always serviced at Cochran and I have never had a bad experience. Everyone has always been very friendly, helpful and knowledgeable.
I love my 2014 Fiat500l and my salesman Brandon Quick made my first new car purchase exceptional, he was very knowledgeable and professional about my vehicle. He was personable and fun. Thanks Brandon and #1 Cochran.
salesman was very helpful .Answer all my question .Lloyd was very pleasant .enjoyed my visit .
Of 50+ years of car ownership, Dan is by far the best service manage I have ever had the pleasure of working with.He has such a great ability to analyze a problem and recommend the correct solution - even quirky items that are not in any diagnostic manual.Dan is a great asset to your company.
The whole experience was great. Stephen Wolph made it happen that we could walk out with a Fiat that night. We would recommend Stephen and Cochran to our family and friends.
Very happy with my Fiat 500 :) When I visited the dealership, I was interested in the Fiat 500, but after my Sales person, Stephen Wolfe and the Manager, John Mann encouraged me to take the Fiat home overnight and to think about, that is what convinced me !!! What better way to sell a car then allow a customer to drive the car by themselves without a sales person hovering over them. I bought the car two days later and I LOVE IT. Thank you :) p.s. Great staff!
